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CUSTOMER INFORMATION

Exchange Policy

If you have an exchange of your Happy Feet you need to send them to us via US Postal Service, Fedex or UPS to the address below. We will send them back to you on an exchange at no charge, but remember that you must pay to ship them to us. We do not accept worn slippers for exchange.


Return Policy

You may return your Happy Feet slippers within 75 days of purchase for credit. All returns are subject to inspection and must have a receipt or website trackable order number. All returns are subject to inspection for excessive use or wear and we will credit the original purchasers account. We do not accept worn slippers for return unless deemed defective by manufacturing.

Simply send the item back with the original packing slip or order information in the package and ask for a credit.


Happy Feet
P.O. Box 638
13002 Longwood Lane
Goshe, KY 40026

EXTRA CHARGES:

When exchanging an item for one of another price we will charge the card on file from the original purchase the difference. If you do not want that card charged, you must include the difference in price in the box.


Cleaning Instructions

Happy Feet are a delicate item. To clean them you need to try a lint brush first, but if they require more cleaning try to hand wash with a light detergent and air dry to protect the colors.

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