Sizing will vary by product type.

Sizing charts are available here & within the images of the products.

We have also integrated an app into the product page to help you order the right size.

The links below will open the sizing chart for their respective products.

Sneaker Slippers

All Arounds

Open Back Slippers

Character Slippers & Animals

Slides

True to size.

It is notable:

For example: If a
medium runs in sizing from 6-9 and you are size 9. You may consider
choosing a large for the extra foot space. If you are an 8.5. The medium
will fit wonderfully.

If your size isn't an option in the drop down menu that means it is currently out of stock.

But check back later!

Just let us know!

Whatever the problem, we're here to help.

Email, chat, phone or social media, we'll respond to all!  

Our email is customerservice@buyhappyfeet.comOur phone and text number is 

888-515-6677.

If you receive a pair that has two L's on the back of the slipper, the L's represent the size large.

Returns and exchanges are no problem!

Please use the link below. Enter your order number and zip code and you can print a label right there. Easy as that!

Returns and Exchanges Link

 Please Note Before Completing a Return or Exchange:

• An exchange or refund is completed once the product has been shipped back and delivered to our warehouse.
• We will refund the cost of the item, but not the shipping charge because the shipping has already been paid for.
• Please retain your tracking number.
Please
place a note on top of the slippers of what you would like for us to
take care of. For example exchange for XL or please refund. Do not place
a note inside the slipper, it will be missed.
• Before sending an
exchange, please ensure the item you want is available on the
buyhappyfeet.com website. If we are out of stock we will automatically
refund you.
• We don't accept obviously worn slippers for return unless deemed defective by manufacturing.
• The slippers must also be free of strong odors like cigarette smoke.
We
PLEASE ask that you only print one label if you are absolutely certain
you plan to mail a return. We pay for each label whether it is used or
unused. Thank you for this consideration.
• All labels not used within 10 days of request will be voided.

If you have any questions, concerns, or unique circumstances we are here for you! customerservice@buyhappyfeet.com

For proper care of your Happy Feet Slippers...

If you are cleaning lint, fur, and general debris, try a lint brush.

For more pervasive stains or odors, use a damp (not wet) cloth with a
gentle detergent or soap and water. Gently rub the areas that need
cleaning and let air dry.

Please, do not ever place your Happy Feet in the washer! They will become too saturated.

You can go outside with All arounds and Slides but going outside is discouraged with Happy Feet Traditional Slippers and Character Slippers.

It is true that they have a very well constructed no-skid bottom but hard surfaces like concrete and grass can wear down the sole and hasten the life of your Happy Feet.

No.

They will become too saturated.

For more pervasive stains or odors, use a damp (not wet) cloth with a gentle detergent or soap and water. Gently rub the areas that need cleaning and let air dry.

Yes, we do ship all over the world.  Please choose you country when you checkout.

We process and fulfill orders twice daily at 8am and 1pm Monday-Friday. 

From processing and fulfillment at our warehouse they are then delivered the same day to their respective shipping carriers. 

Shipping carriers will receive the package that same business day it was processed and fulfilled.

The
shipping carriers will receive the package the day it is dropped of and
the package will begin its travels the next business day.

Please
note: It is important to add 1 business day to your shipping time to
ensure you are managing expectations and providing time for processing,
fulfillment and receiving.

Shipping Scenario:

2 day shipping:

You order Monday before 1pm. The package is processed, fulfilled and received by the shipping carrier Monday afternoon.

The
carrier will place that package for travel beginning Tuesday morning.
It travels 2 days. Tuesday and Wednesday. It is delivered Thursday.

1 day shipping would be Wednesday.

Regular shipping would be between Friday and the following Tuesday.

Important Note:

Sometimes
the carriers move quicker than the scenario above and your two day
package is flown overnight instead of the next day. In this case, you
would get your package one day earlier.

But please do not order hoping that will be the case. Especially with the increase in shipping demand in the wake of Covid.

We ask that you manage expectations. Thank you!

Just let us know!

Whatever the problem, we're here to help.

Email, chat, phone or social media, we'll respond to all!  

Our email is customerservice@buyhappyfeet.comOur phone and text number is 

888-515-6677.