Returns and exchanges are no problem! 

You will be prompted to enter your order number and zip code. 

Then you can print a label right there.

Easy as that!


Please Note Before Completing a Return or Exchange:

  • You have 60 days after date of delivery to return or exchange your item.
  • An exchange or refund is completed once the product has been shipped back and delivered to our warehouse.
  • Please retain your tracking number.
  • Please place a note of with your instructions of what you would like for us to take care of.   example: exchange for XL or please refund.
  • Before sending an exchange, please ensure the item you want is available on the website. If we are out of stock we will automatically refund you.
  • Please do not place your instructions inside the slipper.  Place your instructions inside the shipping bag.  If a return lacks specific instructions, we will refund you.
  • We reserve the right to refuse any return or exchange of an item that has obviously been worn or smells of smoke or perfume.
  • Wait to print your label until you are ready to drop the package off.  All unused return labels will be automatically deleted 10 days after they were requested.

Special Note:

PLEASE only print a label if you are absolutely certain you plan to mail a return.  We pay for each label whether it is used or unused.

Thank you for this consideration.



If you have any questions, concerns, or unique circumstances we are here for you!

Please email